Privacy Policy
Sperity Health Privacy Policy
Effective Date: January 1, 2025
1. Introduction Sperity Health, LLC ("Sperity Health," "we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including through our website, mobile application, and related technologies (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
2. Information We Collect We collect several types of information to operate effectively and provide you with the best experience. The information we collect includes:
Directly from You: We collect personal information that you provide when you create an account, make a purchase, complete a form, participate in a survey or promotion, contact customer support, or otherwise interact with us. This includes:
Full name
Email address
Phone number
Mailing address
Date of birth
Login credentials (e.g., usernames and passwords)
Payment information (e.g., credit card or banking details)
Automatically Collected Information: When you access our Services, we automatically collect certain information about your device and usage. This includes:
IP address
Browser type and version
Device identifiers
Operating system
Referring URLs
Usage data such as the pages you visit, the time spent on those pages, and links clicked.
General geolocation data (e.g., city or region)
Health and Wellness Data: We may collect health-related information through our app or device integrations with your consent. This may include, but is not limited to:
Biometric and physiological data (e.g., heart rate, blood pressure, oxygen saturation, respiratory rate, body temperature, activity level, sleep patterns, weight, height, body mass index)
Medical history and conditions (e.g., chronic illnesses, allergies, past surgeries, vaccination records)
Medications and treatment plans (e.g., prescribed drugs, dosages, adherence tracking)
Diagnostic and clinical test results (e.g., lab test values, imaging summaries, glucose levels)
Genetic information (where applicable and with explicit consent)
Mental health and behavioral data (e.g., mood tracking, therapy participation, self-reported stress and anxiety levels)
Reproductive and sexual health information (e.g., menstrual tracking, fertility planning, pregnancy status)
Substance use history (e.g., tobacco, alcohol, or drug use)
Wellness goals and self-reported lifestyle data (e.g., diet, hydration, physical activity, sleep quality)
From Third Parties: We may also receive personal information from trusted third-party sources including:
Public databases
Marketing partners
Social media platforms (if you interact with us or log in via those platforms)
Corporate wellness program sponsors, insurers, or healthcare providers
3. Use of Information We use the collected information for a variety of purposes, including to:
Provide, operate, and maintain our Services
Personalize your experience and deliver content tailored to your interests
Manage your account and send administrative communications
Process transactions and provide customer support
Send promotional communications, surveys, and other marketing materials (subject to your preferences)
Conduct research and analysis to improve our Services
Monitor and ensure the security and integrity of our systems
Comply with legal obligations and resolve disputes
We may also use aggregated or anonymized information for research, analytics, and marketing purposes, and you specifically agree to allow us to do so.
4. Sharing of Information: We may share your personal information under the following circumstances:
Service Providers: With third-party vendors and partners who perform services on our behalf, such as payment processing, data hosting, analytics, and customer service.
Legal Compliance: If required by law or in response to valid legal processes (e.g., subpoenas or court orders).
Business Transfers: In connection with a merger, sale, acquisition, or other business transaction involving all or part of our company.
With Your Consent: With third parties when you explicitly direct us to share your information.
We do not sell your data. We may share anonymized or aggregated data that cannot reasonably be used to identify you for analytics, research, or marketing purposes.
5. Data Retention: We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, regulatory, tax, accounting, or reporting requirements. If we no longer need your information, we will securely delete, de-identify, or anonymize it.
6. Your Privacy Rights Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You may ask us to correct or update inaccurate or incomplete information.
Right to Erasure: Sometimes, you may request that we delete your data.
Right to Restrict Processing: You may request that we limit the processing of your data.
Right to Object: You can object to certain types of data processing, such as direct marketing.
Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: Where we rely on your consent to process your information, you can withdraw it anytime.
To exercise any of these rights, please contact us at care@sperityhealth.com. We may require verification of your identity before responding to your request.You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section. You may also opt out of marketing and promotional communications. To do this, you can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP”; or “UNSUBSCRIBE”; to the SMS messages that we send, or by contacting us using the details provided in the section. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
7. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to:
Operate and secure our website
Analyze trends and user behavior
Provide personalized content and advertisements
You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our Services.
8. Security Measures: We take the security of your data seriously and implement appropriate safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data in transit and at rest
Secure access controls
Regular security audits and monitoring
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Accordingly, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. By accepting this Privacy Policy you agree to waive all claims against us for any adverse effect that may happen to your data.
9. Minors Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without verified parental consent. If we become aware that we have collected data from a child under 18, we will delete it promptly.
10. Do Not Track and Cookie Preferences Some browsers allow you to send a "Do Not Track" signal to websites. Currently, our Services do not respond to these signals. You can manage cookie preferences through your browser or device settings.
11. International Users: If you access our Services outside the United States, your information may be transferred to and processed in the U.S. or other countries. We ensure such transfers comply with applicable data protection laws through appropriate safeguards.
12. Changes to this Policy: We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of material updates by email or through our Services and post the revised policy with a new "Effective Date" at the top.
13. Contact Us If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:
Email: care@sperityhealth.com
Mailing Address: Data Protection Officer, P.O. BOX 873, Mobile, AL 36601-2001, United States
